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Our Mission & Values

Our Mission.

At HLTH Care, our mission is simple yet powerful: to empower individuals to live safe, fulfilling, and independent lives through compassionate, expert-led care.

We believe that care should not only meet immediate needs but also inspire growth, build confidence, and create lasting change.

Founded on a commitment to delivering exceptional, person-centred support, our goal is to provide services that prioritise dignity, respect, and individual choice. Whether supporting children at Progress Lives our residential home or adults in our Salis Care supported living services, we are dedicated to helping every person we support reach their full potential.

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Safety and stability form the foundation of everything we do.

Providing Safe, Nurturing Environments.

In our children’s residential homes, we create nurturing spaces where young people feel secure, valued, and encouraged to grow. Through therapeutic care and life skills development, we help them build the confidence and resilience needed to navigate the transition into adulthood.

In our adult supported living services, we offer stable, homely environments that promote independence while ensuring individuals receive the care they need. Our focus is on creating spaces where people feel empowered to take control of their lives while being supported every step of the way.

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We understand that independence looks different for everyone.

Empowering Independence.

At HLTH Care, we understand that independence looks different for everyone. For children, it may mean building emotional resilience, learning essential life skills, and preparing for adulthood. For adults, it may involve managing their own home, finding employment, or participating more actively in their community.

We balance expert-led care with personal choice and autonomy, ensuring that every individual has the support they need while maintaining control over their own lives. Our tailored support plans focus on:

Personal Development: Developing daily living skills, such as budgeting, cooking, and personal care.

Confidence Building: Building confidence and self-esteem through social and recreational activities.

Support: Supporting educational, vocational, and personal development goals.

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Our care is underpinned by clinical expertise and evidence-based practices.

Delivering Expert, Clinically Informed Care.

Our care is underpinned by clinical expertise and evidence-based practices. With a team of experienced professionals—including clinicians, therapists, social care specialists, and former inspectors—we provide holistic, multidisciplinary support tailored to each person’s needs.

By working closely with healthcare professionals, social workers, and local authorities, we ensure that the people we support receive safe, effective, and high-quality care. Our services prioritise:

Well-being Support: Trauma-informed and therapeutic approaches for emotional and mental well-being.

Personalised Care: Personalised care plans that reflect individual goals and aspirations.

Long Term Planning: Continuous assessment and improvement to meet changing needs.

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We don’t believe in quick fixes.

Creating Lasting, Positive Change.

Our mission is to create meaningful, long-term change. Whether by preventing hospital admissions, helping individuals transition into independent living, or supporting young people through critical developmental years, we are committed to making a lasting impact.

At HLTH Care, our mission drives us to go beyond delivering care—it inspires us to empower individuals to shape their own futures with confidence, dignity, and hope.

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Our Values.

Our Five Core Values.

At HLTH Care, our values are the foundation of everything we do. They shape our culture, guide our decisions, and define how we care for and support every individual.

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Compassion

We lead with kindness, empathy, and understanding. Every person we support is treated with dignity and warmth, no matter their circumstances. Compassion is at the heart of our care—it drives us to listen, support, and stand alongside individuals as they navigate their journey.

1.) Prioritising kindness and empathy in all interactions.

2.) Providing emotional support and building trusting relationships.

3.) Recognising and addressing the unique needs of each individual.

Empowerment

We believe in supporting independence and promoting self-confidence. Our goal is to empower individuals to make their own choices, develop their skills, and take control of their lives.

1.) Encouraging personal growth through skills development and autonomy.

2.) Providing opportunities for individuals to shape their own care plans.

3.) Supporting people to build confidence and self-esteem.

Respect

Every person we support is treated with respect and dignity. We value individuality, celebrate diversity, and honour the voice and preferences of those in our care.

1.) Creating inclusive environments where everyone feels valued.

2.) Listening to and respecting the preferences and goals of individuals.

3.) Upholding privacy, dignity, and personal choice at all times.

Integrity

We act with honesty, transparency, and accountability in everything we do. Our commitment to integrity ensures that we deliver care that is ethical, reliable, and trustworthy.

1.) Being open and honest in our communication and actions.

2.) Adhering to the highest standards of clinical governance.

3.) Taking responsibility and being accountable for the care we provide.

Excellence

We are dedicated to delivering outstanding care and continuously improving our services. Our teams strive for excellence in everything they do, from frontline care to organisational governance.

1.) Implementing evidence-based practices and continuous training.

2.) Maintaining robust quality assurance and compliance standards.

3.) Seeking feedback and embracing innovation to enhance our services.

Living Our Values Every Day

These values are more than just words—they are the principles that define how we care for children, adults, and families. From the compassionate support offered in Progress Lives our children’s homes to the empowering, person-centred care in our Salis Care supported living services, our values drive us to make a genuine and lasting difference in the lives of those we support.